Ticked Off

I am frustrated with the lack of communication with a seller on ebay. I purchased a brand new battery for my powerbook g4. The seller stated in their ad that the battery lasts 5 hours. I paid $80 for the miracle battery and shipping was free. Once I received the new battery, out of giddyness, I decided to test the battery to see if it may last longer than 5 hours. To my disappointment, the battery lasted for exactly 3 hours. I figured that since it's still new, I have to give it a few charging sessions before it would perform at it's full capability. Sadly, after charging and uncharging the battery for about 3 cycles in a row, the battery still lasted for 3 hours. I emailed the seller asking if I had received one of their regular replacement battery by mistake instead of the superior 5 hour replacement battery. She replied back giving me instructions on how to cycle the battery and that I would need to do that for 7 cycles. Excited, once again, I tried the cycling process. This time I've done is more than a dozen times within a week. No changes. Disappointed, I emailed the seller again. Waited for 3 full business days with no reply. So I sent another, waiting about 4 days. No reply. This is the message from the ebay seller's page of the battery I had purchased:

"We are honest eBay Power Seller and always hope to serve our customers best. But accident be happened once in a while. No matter what the issue is, please kindly contact us by email firstly. In order to let you satisfied absolutely, we will solve the problem for you without delay! However, if you still are not satisfied after communication, to leave neutral or negative feedback also no later than."

Riiiiiiight......... -___-; So by neaving negative feedback, it would help me get my $80 back or a real 5hour replacement battery? No. After waiting around for another week and still doing the cycling sessions hoping a miracle would extend the life of the battery, I decided that I've been patient enough and now it is time to take action. I filed a dispute 5 minutes ago. This is so frustrating. I really need to take my laptop to classes and my old battery is dead. I also don't want to carry the charger around because there is a reason why I have a mobile laptop and that is to not be hooked up to an outlet. Gosh, so frustrating. >_<